Unfortunately, we are unable to issue refunds unless a manufacturing fault is evident.

Please choose carefully as we are unable to offer an exchange or refund on earrings for hygiene reasons or in the event of a change of mind.

For all other items you may exchange within 7 days from date of purchase and within 15 days for international orders.

Customers will be responsible for all return shipping & re-shipping charges on exchanges.

Returns must include the original packaging with tags attached and in the exact condition it was sent.

Tracking must be provided for all return shipments.

Items must not have been worn.

• FREE STANDARD SHIPPING to UK & Ireland  is provided.

• All orders will be processed and dispatched from our Boutique within 3-5 business days 

• A tracking number will be emailed upon dispatch of all orders. Shipping updates may be emailed directly from the carrier as required.

If the product you want is Out Of Stock, please email us to place a pre order at siobhan@indiegracebridal.com.  Deliveries for these orders can be up 6-8 weeks